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STORE POLICY

Hangers

1

Customer care

At Kunai Konnections, we are committed to providing excellent customer service.

  • Hours of Operation: Monday to Friday, 9:00 AM to 9:00 PM (IST)

  • Contact Information:

    • For any inquiries, concerns, or support, please contact us via email at    kunaikollections@gmail.com

    • We will respond to your inquiries within 1 to 2 business days.

  • Dedicated Support: We have a dedicated email address to ensure that all customer inquiries are handled promptly and efficiently.

2

Refund Policy

At Kunai Kollections, we prioritize customer satisfaction and ensure that every product meets our quality standards. However, in the rare event that you receive a damaged product, we offer a replacement policy.

  • Replacement Policy: Customers can request a replacement within 2 days of purchase if the product is damaged.

  • How to Request a Replacement:

    • Email us at our dedicated customer care address: kunaikollections@gmail.com

    • Attach a clear picture of the damaged product along with your order details.

  • Important Notes:

    • We  offer refunds; if replacements are available.

    • There are no exceptions or non-refundable items. All sales are final once the replacement is processed.

3

Terms and Conditions

  • Shipping Policy:

    • We currently ship only within Tamil Nadu, India. Orders placed outside of Tamil Nadu will not be processed.

  • Age Restrictions:

    • There are no age restrictions for purchasing our products. All are welcome to shop with us.

  • Payment Methods:

    • We accept all major credit cards, debit cards, and UPI payments.

    • Please note that we do not offer Cash on Delivery (COD) as a payment option.

  • Product Quality:

    • We are committed to providing high-quality T-shirts to our customers. However, please note that our products do not come with any warranty.

  • Disclaimer:

    • By placing an order with Kunai Kollections, you agree to our refund policy, customer care guidelines, and all other terms and conditions outlined on this page.

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